IMPROVING NEGOTIATION SKILLS WITH IMMERSIVE E-LEARNING
A Case Study on Soft Skills Training for Sales for a Manufacturing Major
The Challenge: Develop training on ‘Winning in Negotiations’ for 8000 on-field sales personnel so they could confidently interact with customers and demonstrate the value of their products, thereby strengthening their customer base.
CommLab India’s Integrated Solution: A visually appealing yet minimalistic eLearning course developed in Articulate Rise for fully responsive output. The course included:
- Videos to set the context
- Interactivities/ challenge questions
- llustrations and flowcharts
Result: A significant increase in successful negotiations by the salesforce.